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Lenovo ePac On-Site Repair + KYD + Sealed Battery - Extended service agreement

Lenovo ePac On-Site Repair + KYD + Sealed Battery - Extended service agreement
Manuf.No.: 5PS0E97115
Art.No.: S13048927
Product group: System Service & Support /
Manufacturer: Lenovo
Lenovo ePac On-Site Repair + KYD + Sealed Battery, Extended service agreement, parts and labour, 3 years, on-site, response time: NBD, for ThinkPad P40 Yoga; P50; P51; X1 Carbon; X1 Tablet; X1 Yoga; ThinkPad Yoga 260; 370; 460)
230,02
Includes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. The service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues. All Lenovo warranties include 24/7 phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed. Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. If a drive fails and it is still under warranty, KYD enables you to maintain custody of your data, eliminating the need to track failed hard drives in transit and eliminating associated paperwork. KYD covers multiple drives and failures, so data within individual PCs and Servers remains protected. Lenovo's Sealed Battery Warranty can be purchased for a system with a 3 year base warranty or a with the purchase of a warranty extension of 3 years. The extended battery warranty is available with depot or onsite service and offers a single battery replacement in the event a covered battery fails to meet minimum performance standards.

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Extended service agreement - replacement - 3 years - battery
Defective HDD retention - 3 years

Compatibility Information

Designed For Lenovo ThinkPad Helix 20CG, 3697, 3700
Lenovo ThinkPad P40 Yoga 20GQ, 20GR
Lenovo ThinkPad P50s 20FK, 20FL
Lenovo ThinkPad P51s 20HB, 20HC, 20JY
Lenovo ThinkPad X1 1286
Lenovo ThinkPad X1 Carbon 20A7, 20A8, 20BS, 20BT, 20FB, 20FC, 20HQ, 20HR, 20K4, 3443, 3446
Lenovo ThinkPad X1 Tablet 20GG, 20GH, 20JB, 20JC
Lenovo ThinkPad X1 Yoga 20FQ, 20FR, 20JD, 20JE, 20JF, 20JG
Lenovo ThinkPad Yoga 20CD
Lenovo ThinkPad Yoga 12 20DK, 20DL
Lenovo ThinkPad Yoga 14 20DM, 20FY
Lenovo ThinkPad Yoga 15 20DQ, 20DR
Lenovo ThinkPad Yoga 260 20FD, 20FE, 20FS, 20GS, 20GT
Lenovo ThinkPad Yoga 370 20JH
Lenovo ThinkPad Yoga 460 20EL, 20EM

Lenovo

  • ThinkPad Helix 20CG (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Helix 3697 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Helix 3700 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P40 Yoga 20GQ (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P40 Yoga 20GR (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P50s 20FK (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P50s 20FL (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P51s 20HB (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P51s 20HC (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P51s 20JY (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 1286 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20A7 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20A8 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20BS (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20BT (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20FB (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20FC (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20HQ (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20HR (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20K4 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 3443 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 3446 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Tablet 20GG (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Tablet 20GH (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Tablet 20JB (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Tablet 20JC (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Yoga 20FQ (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Yoga 20FR (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Yoga 20JD (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Yoga 20JE (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Yoga 20JF (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Yoga 20JG (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 12 20DK (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 12 20DL (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 14 20DM (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 14 20FY (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 15 20DQ (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 15 20DR (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 20CD (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 260 20FD (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 260 20FE (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 260 20FS (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 260 20GS (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 260 20GT (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 370 20JH (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 460 20EL (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 460 20EM (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
All prices quoted include VAT.
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