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Lenovo ePac On-Site Repair + KYD - Extended service agreement

Lenovo ePac On-Site Repair + KYD - Extended service agreement
Manuf.No.: 5PS0E97162
Art.No.: S13048933
Product group: System Service & Support /
Manufacturer: Lenovo
Lenovo ePac On-Site Repair + KYD, Extended service agreement, parts and labour, 3 years, on-site, response time: NBD, for ThinkPad P40 Yoga; P50; P51; X1 Carbon; X1 Tablet; X1 Yoga; ThinkPad Yoga 260; 370; 460)
201,86
Includes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
  • Lenovo's warranty service is provided by Lenovo-trained technicians, using Lenovo qualified parts, giving your organization the high standards of quality and customer care you've come to expect from Lenovo
  • Parts and labor repair coverage where labor is provided onsite at your place of business or home
  • International Warranty Service (IWS) with PC repair coverage for customers who require a critical warranty repair while traveling internationally
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Onsite service is next business day, 9AM to 5 PM and is based on when call is received by the Lenovo support agent. Lenovo recommends Onsite service for higher level of service and more immediate assistance. A Lenovo certified technician will be dispatched to your place of business/residence in such cases where the problem cannot be solved over the phone. Securing business data is essential to any organization's success. Data needs to be kept confidential, protected and compliant with corporate retention policies. If a drive fails while covered under warranty, Lenovo's Keep Your Drive Service (KYD) allows you to keep your drive, improving data security and potentially alleviating civil liability risks for organizations handling sensitive information. Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. If a customer's drive fails and it is still under warranty, KYD lets them keep their old drive and hold onto their data.

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Defective HDD retention - 3 years

Compatibility Information

Designed For Lenovo ThinkPad Helix 20CG, 3697, 3700
Lenovo ThinkPad P40 Yoga 20GQ, 20GR
Lenovo ThinkPad P50 20EN, 20EQ
Lenovo ThinkPad P50s 20FK, 20FL
Lenovo ThinkPad P51s 20HB, 20HC, 20JY
Lenovo ThinkPad P70 20ER, 20ES
Lenovo ThinkPad X1 1286
Lenovo ThinkPad X1 Carbon 20A7, 20A8, 20BS, 20BT, 20FB, 20FC, 20HQ, 20HR, 20K4, 3443, 3446
Lenovo ThinkPad X1 Tablet 20GG, 20GH, 20JB, 20JC
Lenovo ThinkPad X1 Yoga 20FQ, 20FR, 20JD, 20JE, 20JF, 20JG
Lenovo ThinkPad Yoga 20CD
Lenovo ThinkPad Yoga 12 20DK, 20DL
Lenovo ThinkPad Yoga 14 20DM, 20FY
Lenovo ThinkPad Yoga 15 20DQ, 20DR
Lenovo ThinkPad Yoga 260 20FD, 20FE, 20FS, 20GS, 20GT
Lenovo ThinkPad Yoga 370 20JH
Lenovo ThinkPad Yoga 460 20EL, 20EM

Lenovo

  • ThinkPad Helix 20CG (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Helix 3697 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Helix 3700 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P40 Yoga 20GQ (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P40 Yoga 20GR (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P50 20EN (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P50 20EQ (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P50s 20FK (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P50s 20FL (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P51s 20HB (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P51s 20HC (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P51s 20JY (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P70 20ER (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad P70 20ES (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 1286 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20A7 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20A8 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20BS (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20BT (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20FB (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20FC (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20HQ (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20HR (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 20K4 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 3443 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Carbon 3446 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Tablet 20GG (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Tablet 20GH (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Tablet 20JB (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Tablet 20JC (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Yoga 20FQ (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Yoga 20FR (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Yoga 20JD (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Yoga 20JE (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Yoga 20JF (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad X1 Yoga 20JG (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 12 20DK (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 12 20DL (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 14 20DM (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 14 20FY (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 15 20DQ (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 15 20DR (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 20CD (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 260 20FD (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 260 20FE (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 260 20FS (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 260 20GS (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 260 20GT (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 370 20JH (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 460 20EL (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
  • ThinkPad Yoga 460 20EM (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return and Manufacturer Selling Program is not TopSeller)
All prices quoted include VAT.
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