Hotline: 0711 781938-0 (Mo. - Fr. 8:00 - 18:00 Uhr)

Lenovo Priority - Technical support

Lenovo Priority - Technical support
Manuf.No.: 5WS0A22999
Art.No.: S11807059
Product group: System Service & Support /
Manufacturer: Lenovo
Lenovo Priority, Technical support, phone consulting, 5 years, 24x7, for Thinkpad 13; 13 Chromebook; ThinkPad A275; A475; L460; T25; T460; T470; T570; X260; X270
108,82
Includes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
  • 24x7 local language telephone tech-to-tech support
  • Priority call routing to advanced tech support
  • Web-based service call tracking tools
  • Escalation management
  • Third party software support
Stackable Helpdesk upgrade for all Base warranties, but warranty terms must match.Priority Technical Support is a single, consolidated service plan that provides fast access to advanced tech support, helping customers save time and improve overall productivity. With Priority Technical Support, customers get the benefits of tech-to tech communication for faster problem resolution.Priority Technical Support provides direct phone access to advanced level technicians via a special phone number. Addressing a broad range of break fix warranty issues, these technicians bypass Level 1 support providing tech-to-tech support and a formal escalation path for faster problem resolution.Lenovo Priority Technical Support provides third party assistance and support for the following software applications:Adobe Acrobat Reader,Autodesk,Cyberlink Multimedia Center,Diskeeper Lite & Diskeeper Home,Google Picasa,IBM Lotus Notes - stand alone client,IBM Lotus SmartSuite,Intervideo WinDVD,Intervideo WinDVD Creator,Lenovo ThinkVantage Technologies,McAfee VirusScan,Microsoft Office 2007,Microsoft Windows Vista Business and Ultimate,Microsoft Windows XP - 32 & 64,Norton Internet Security,PC-Doctor,Red Hat REL 5 WS - 64-bit,Sonic RecordNow Business DLA,Sun Java JRE,WinDVD.

General

Service Included Phone consulting
Full Contract Period 5 years
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For Lenovo Thinkpad 13 20GJ, 20GK
Lenovo Thinkpad 13 Chromebook 20GL
Lenovo ThinkPad A275 20KC, 20KD
Lenovo ThinkPad A475 20KL, 20KM
Lenovo ThinkPad L440 20AS, 20AT
Lenovo ThinkPad L450 20DS, 20DT
Lenovo ThinkPad L460 20FU, 20FV
Lenovo ThinkPad L540 20AU, 20AV
Lenovo ThinkPad L560 20F1, 20F2
Lenovo ThinkPad T25 20K7
Lenovo ThinkPad T431s 20AA, 20AC
Lenovo ThinkPad T440 20B6, 20B7
Lenovo ThinkPad T440p 20AN, 20AW
Lenovo ThinkPad T440s 20AQ, 20AR
Lenovo ThinkPad T450 20BU, 20BV
Lenovo ThinkPad T450s 20BW, 20BX
Lenovo ThinkPad T460 20FM, 20FN
Lenovo ThinkPad T460p 20FW, 20FX
Lenovo ThinkPad T460s 20F9, 20FA
Lenovo ThinkPad T470 20HD, 20HE, 20JM, 20JN
Lenovo ThinkPad T470s 20HF, 20HG, 20JS, 20JT
Lenovo ThinkPad T540p 20BE, 20BF
Lenovo ThinkPad T550 20CJ, 20CK
Lenovo ThinkPad T560 20FH, 20FJ
Lenovo ThinkPad T570 20H9, 20HA, 20JW, 20JX
Lenovo ThinkPad W540 20BG, 20BH
Lenovo ThinkPad W541 20EF, 20EG
Lenovo ThinkPad W550s 20E1, 20E2
Lenovo ThinkPad X240 20AL, 20AM
Lenovo ThinkPad X250 20CL, 20CM
Lenovo ThinkPad X260 20F5, 20F6
Lenovo ThinkPad X270 20HM, 20HN, 20K5, 20K6

Lenovo

  • Thinkpad 13 20GJ (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • Thinkpad 13 20GK (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • Thinkpad 13 Chromebook 20GL (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad A275 20KC (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad A275 20KD (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad A475 20KL (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad A475 20KM (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad L440 20AS (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad L440 20AT (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad L450 20DS (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad L450 20DT (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad L460 20FU (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad L460 20FV (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad L540 20AU (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad L540 20AV (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad L560 20F1 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad L560 20F2 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T25 20K7 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T431s 20AA (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T431s 20AC (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T440 20B6 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T440 20B7 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T440p 20AN (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T440p 20AW (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T440s 20AQ (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T440s 20AR (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T450 20BU (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T450 20BV (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T450s 20BW (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T450s 20BX (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T460 20FM (When Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T460 20FN (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T460p 20FW (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T460p 20FX (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T460s 20F9 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T460s 20FA (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T470 20HD (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T470 20HE (When Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T470 20JM (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T470 20JN (When Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T470s 20HF (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T470s 20HG (When Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T470s 20JS (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T470s 20JT (When Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T540p 20BE (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T540p 20BF (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T550 20CJ (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T550 20CK (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T560 20FH (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T560 20FJ (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T570 20H9 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T570 20HA (When Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T570 20JW (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad T570 20JX (When Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad W540 20BG (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad W540 20BH (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad W541 20EF (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad W541 20EG (When Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad W550s 20E1 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad W550s 20E2 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad X240 20AL (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad X240 20AM (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad X250 20CL (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad X250 20CM (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad X260 20F5 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad X260 20F6 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad X270 20HM (When Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad X270 20HN (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad X270 20K5 (When Service & Support Type = 3 years warranty and Service & Support Details Location = on-site or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
  • ThinkPad X270 20K6 (When Service & Support Type = 1 year warranty and Service & Support Details Location = pick-up and return or Service & Support Type = 3 years warranty and Service & Support Details Location = pick-up and return)
All prices quoted include VAT.
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